Heavenly Pastures

Supporting You When Your Pet Passes

Responsible pet owners do their best to make sure that they are prepared and know what to do in the event of their’ companion’s sudden death or necessary euthanasia. This means that you do not have the additional stress and worry of having to organise cremation arrangements in the midst of grief.

Knowing where to turn for practical and compassionate end of life advice is of great importance. It means that your faithful companion’s death is dealt with in a humane and sensitive way, in accordance with your wishes. Heavenly Pastures can collect your pet if needed, within a few hours in the Cheshire, Merseyside or Lancashire area. We offer a respectful, sympathetic and compassionate service.

Your Options

Supporting You When Your Pet Passes

Notification of your pet’s death

Within 30 days of your loss, you should inform your veterinary practice, dental practice, and physiotherapist in order to prevent appointment reminders in the future.

Cremation Options

Along with your wishes, we can offer you a cost-effective cremation or an individual cremation with your pet’s ashes being returned to you. The choice is yours, and we are able to take a respectful approach to meet your circumstances, personal preference and budget. If you choose an individual cremation, we will return your companion’s ashes to you in a scatter tube or you can choose to upgrade to a beautiful oak casket with a brass nameplate engraved with their name. Whatever you choose, we will handle your pet with the utmost professionalism and respect.

Heavenly Pastures Pet Cremations

Heavenly Pastures are here to support you with pet collection if needed and pet cremation services in the North West – we cover the North West counties of Lancashire, Merseyside and Cheshire. We give you sufficient space to grieve as our premier end of life service takes care of all the practical arrangements on your behalf.

5 out of 5 stars
Lindsey Moncrieff
14/05/2025 - Google

					I would just like to show my appreciation and could not thank you enough for the service you provided in such a difficult time of my life. I lost my Simba on the same day as experiencing another great loss. You went above and beyond to ensure all my requests were meet. Such as saving some off his fair, a part of the blanket he was cremated in and his paw prints. He is now resting in his favourite spot in my son’s bedroom on the window. We could not recommend you enough. Once again thank you very much for all your help and support during such a horrific time of my life.				
		
5 out of 5 stars
Helen Smith
08/05/2025 - Google

					Can’t put into words how much I would recommend heavenly pastures. They have been amazing. From the first phone call I knew my girl would be in safe hands. I first spoke to Oliver who was just fantastic. He explained everything and offered much needed comfort and support. I then spoke to Lucy who was just as kind and supportive. I was notified when Mildred was in their care which brought me comfort.  Within 48 hours of loosing Mildred she was brought back home to us by Oliver who was just brilliant. He took time to talk to me about Mildred and I appreciate that so much. The casket is beautiful and the engraving is perfect. Thank you so much for everything you made a very difficult time that little bit easier.				
		
5 out of 5 stars
Jessica Tully
08/05/2025 - Google

					I feel compelled to leave a review for Heavenly Pastures because not only do I want them to know how wonderful they are… but for, sadly, future clients if they find themselves having to make this very difficult decision.

Heartbreakingly, our first dog of 14 years passed away unexpectedly on the morning of bank holiday Monday. I was distraught, and not knowing what to do, especially with it being bank holiday Monday, I rang Heavenly Pastures.

Oliver answered the phone and was really compassionate whilst I sobbed down the phone. He collected our little Bella in just over half an hour of making the decision, talked to me… giving me his own experiences and gave me all the time I needed to sadly let her go. Oliver promised me that he’ll look after her like she was his own whilst she had to be away from home. This brought so much reassurance to us.

Lucy and Oliver offered me different options and followed our every wish. In hindsight I wish I had took them up on washing her bed and blanket but I didn’t feel ready.

I was also told when her little cremation would be so that I could sit and just “be.”

Absolutely nothing was too much for them.

Oliver brought her home to me Thursday, again, not rushing me whilst I broke my heart on the doorstep.

He has done such a wonderful job of her beautiful casket, paw prints, and bottling little vials of her fur and ashes for us. Also, trying to match it to our horse’s casket for us which was very special and a really lovely thought.

This is the most trust I have put in anybody and was very hard for me to do but I’m so glad that I did.

Forever grateful for them during one of the most painful times in our lives.

Thank you so much, from the bottom of our hearts. I’m thankful that you were here at the end of our little Bella’s journey.				
		
5 out of 5 stars
Derek Evans
22/03/2025 - Google

					Our dog Honey a golden retriever died suddenly at home. I checked on line for pet cremation services and saw the Heavenly Pastures site. What struck me was that it was a family business run by people who genuinely understood  how the loss of a pet can be traumatic. I spoke to Lucy and was able to take Honey to  to the Farm on the same day.  I met with Oliver who was vey genuine and  compassionate . We had a discussion about the options without any sales pressure and  I felt straight away that I had made the right decision. A few days later we pick up Honey's casket and we were met by Lucy. My wife was with me and she got quite upset. Lucy understood and showed amazing empathy and compassion.

To sum up. The compassion, empathy and professionalism shown by Oliver and Lucy has had a positive effect on us coming to terms with the loss of Honey. I would have no hesitation in recommending Heavenly Pastures to other people should they find themselves in our situation.

Derek and Marie Evans				
		
5 out of 5 stars
Rhonda Saul
21/03/2025 - Google

					I lost my beautiful Missy and I wanted a private and special service to help me through my grief and loss!

She was such a special cat, and deserved that personal touch!

I was thrilled with the quality of service I received from Heavenly Pastures, I had her home in 48 hours and I totally love the casket and message to her! They even did her paw prints which will be forever treasured!

Thank-you Lynne for being so amazing and thank you to the whole team!

Rhonda and Missy				
		
5 out of 5 stars
Knxlz On TikTok
19/03/2025 - Google

					The team were very kind and helpful. Their service was from beginning to end professional and courteous. My Safire 's ashes are now beautifully  enclosed in a wooden casket with her pawprint on it. The engraving is well done and so is the coaster. Would definitely recommend them when your sad day comes .				
		
5 out of 5 stars
peter mason
02/03/2025 - Google

					After our beloved Golden doodle, Daisy, passed away four weeks ago, we asked Heavenly Pastures to handle her cremation. We couldn’t have made a better choice as the empathy and kindness shown by the Heavenly Pastures team helped to make a very distressing time much more bearable. Nothing was too much trouble for Oliver, who went out of his way to ensure that Daisys’ cremation was dealt with promptly and her ashes ready for collection the next day. I wouldn’t hesitate to recommend Heavenly Pastures to anyone and thank them for the kindness and consideration they showed us when we were at our lowest point.				
		
5 out of 5 stars
Danielle murphy
27/02/2025 - Google

					Couldn’t have asked for a better experience with Heavenly Pastures who got our dogs ashes back to us so fast. Oliver was amazing and made us feel so comfortable when Frankie went there to rest.

Nothing was too much and there is such an empathetic approach.

We miss you Franks ❤️				
		
5 out of 5 stars
Marie mcdonnell
27/02/2025 - Google

					Oliver and the team could not do enough for us at our saddest time.. we had our Millie back at home the next day which made our grieving that little bit easier.. . If trying to find follow Google maps not sat nav.. as new to dealing with domestic  pets the Lodge could do with the surroundings being a little more beautiful  on the eye but I know this is a work in progress.. thank you so much for looking after our girl xx